Internet Explorer 7
• 1. Pull down the "Tools" menu and select "Internet Options":
  
  
  
  
• 2. Select "General" tab:
  
  
  
  
• 3. Click "Delete" button:
  
  
  
  
• 4. Click "Delete files":
  
  
  
  
• 5. Click "Yes" in the "Delete Files" prompt window:
  
  
  
  
• 6. Click "Delete cookies":
  
  
  
  
• 7. Click "Yes" in the "Delete Cookies" prompt window:
  
  
  
  
• 8. Click "Close" button:
  
  
  
  
• 9. Click "OK":
  
  
  
  

Mozilla Firefox:

• 1. Pull down the "Tools" menu and select "Options":
  
  
  
  
• 2. Select the "Privacy" tab:
  
  
  
  
• 3. Click on "Clear Now"
  
  
  
  
• 4. Check the boxes "Cache" and "Cookies"
  
  
  
  
• 5. Click the "Clear Private Data Now”:
  
  
  
  
• 5. Click "Ok”:
  
  
  
  

Internet Explorer 6

• 1. Pull down the "Tools" menu and select "Internet Options":
  
  
  
  
• 2. Click "Delete Files":
  
  
  
  
• 3. Click “OK” in the "Delete Files" window:
  
  
• Click "Ok":
  
  
  
  

Step 1:
Fill in your email address and password. Then click the “Continue” button:



Step 2:
Fill in your personal details, and click the “Continue” button. The fields marked with asterisk (*) are mandatory



Step 3:
Choose your favorite free trial offering. You will be charged only after you have completed your 2 week trial:

• Single channel
• A package (Action pack, Drama pack, Bollywood pack, Zee pack)
• All channels
• Build your own package

Click the "Continue" button to proceed:



Step 4:
Payment information:

• After choosing the free trial offering click the "Continue" button.
• Click on the check box "I agree to the below conditions and the terns of use"
• Click on the "Start Membership" button to proceed and start enjoying watching your favorite channels.

Your WatchIndia.TV membership, which starts with a 2 weeks free trial, will begin when you click Start Membership. Cancel at anytime in your first 2 weeks, and you will not be charged. To cancel, contact our customer support by email at customersupport@watchindia.tv. If you are enjoying WatchIndia.TV, do nothing and your membership will automatically continue for as long as you wish at the membership level you selected during the sign up. You can change your membership at anytime. We limit the free trial to one per Credit Card. A valid payment method is required. If you have any questions, please take a look at our terms and condition. You must acknowledge that you have read and agree to the Terms of Use to continue.

Cancel anytime – really.

For your convenience, we take your credit card information so that we don’t interrupt your membership at the end of the free trial and also as a security measure against potential piracy. If you cancel before the end of the free trial – you won’t get charged. All your details and card information are safe. We use SSL encryption to secure all our personal data and transaction data. We at, WatchIndia.TV, value your privacy and respect it. We accept all major Credit Cards, including MasterCard, Visa and American Express. We also accept PayPal payments. Once your free trial has ended, you are authorizing us to automatically charge your card for the price of the package you have chosen. You may change your card information or package at anytime by contacting our Customer Support team at customersupport@watchindia.tv .

WatchIndia.TV website requires the following operating systems and browsers:

Compatible Operating Systems and Browsers
Operating System	Windows Internet Explorer 7	Internet Explorer 6	Firefox 1.5, 2, 3	Safari
Windows Vista	Yes	No	Yes	No
Windows Server 2008
Windows 7 (beta)
Windows XP SP2	Yes	Yes	Yes	No
Windows 2000 SP4 + all post-SP4 hotfixes, updates, and security updates	No	Yes	No	No
Windows Server 2003 (excluding IA-64)	Yes	Yes	Yes	No
Mac OS 10.4.8+ (PowerPC)	No	No	Yes	Yes
Mac OS 10.4.8+ (Intel-based)	No	No	Yes	Yes
Linux, FreeBSD or SolarisOS	Various browsers. For details, see Novell.

Internet Connectivity: Broadband (cable, DSL, or a T1 Line)
Software: Latest version of Silverlight

YES.

The WatchIndia.tv Player will run on the following operating system and browsers:

Operating System	Windows Internet Explorer 7	Internet Explorer 6	Firefox 1.5, 2, 3	Safari
Mac OS 10.4.8+ (PowerPC)	No	No	Yes	Yes
Mac OS 10.4.8+ (Intel-based)	No	No	Yes	Yes

Software: Latest version of Silverlight

Here are some questions our customer support may need in order to help you:
• What type of computer do you use?
• What Internet Browser do you use? (Internet Explorer, Safari, Firefox etc.) and what is its version, if known? (e.g. Internet Explorer 6.0)
• What Operating System do you use? (Windows XP, Mac OS etc.)
• What speed and type of Internet connection do you use? (Broadband, Dial-up etc.)
• Are you behind a corporate firewall (i.e. are you working in an office building)?
• Do you receive any error messages? If so, please give us more details on this.
• Please describe thoroughly the problem you are experiencing. Also, report on any attempts to fix the problem, if such where undertaken.
• Send us a print screen

• Please verify your account details: username and password. These were sent to you in an Email when you first registered to the site.
• In case you receive an error message please follow the instructions on the screen.
• In case you forgot your password insert your username, click on “forgot password” and you will receive the password by Email.
  
• Please note that you can access the WatchIndia.TV service only from a single location at a time. Dual login is prohibited.

After 3 hours (180 minutes), a log off prompt window will appear. If you wish to continue watching, simply click “OK”, otherwise, the system will automatically disconnect your login session

• Please note that WatchIndia.tv isn’t available in India.
  
• 1. Install the latest version of Silverlight and try viewing again. "How do I install silverlight?"
  2. Update audio/video codecs:
     1. On Microsoft media player Click on "Tools" menu:
        
        
     2. Select "Options":
        
        
     3. Select "Player" tab:
        
        
     4. Check the box "Download codecs automatically":
        
        
     5. Click "OK":
        
        
     6. Close "Microsoft media player" and your Browser.
     7. Login to www.Watchindia.tv website and try viewing again.
  3. Reset your router and modem:
     
     1. Turn off your router or modem, wait for 1 minute and then turn it back on.
     2. Restart your Internet explorer browser, Login to www.WatchIndia.TV website and try viewing again
  4. Check your graphic and audio hardware drivers. If these are out-of-date, try to upgrade them.
  5. Finally, if you're still having trouble, please send an Email to cutomersupport@watchinda.tv

1. First, make sure that you can get sound from your PC by playing a CD, mp3 or try other websites (i.e www.youtbe.com) to check if the audio is working on your computer.
2. Check the audio level on your computer:
   
   1. Clicking "Stat" button:
      
      
      
      
   2. Click "Control Panel":
      
      
      
      
   3. Click "Sounds":
      
      
      
      
   4. Make sure the volume is enabled and turned up:
      
      
      
      
   5. Check whether "mater Volume" or "Wave" is not on "Mute":
      
      
      
      
   6. Make sure the volume is enabled and turned up.
   7. Make sure WatchIndia.TV’s player is not set on "Mute" sign and increase the volume by using the buttons
      
      
      
      
3. If your PC can make sound (play a .mp3 file), you need to update your video/audio codecs.
   
   Update audio/video codecs
   1. On Microsoft media player Click on "Tools" menu:
      
      
      
      
   2. Select "Options":
      
      
      
      
   3. Select "Player" tab.:
      
      
      
      
   4. Check the box "Download codecs automatically":
      
      
   5. Click "OK":
      
      
   6. Close "Microsoft media player" and your Browser.
   7. Login to www.Watchindia.tv website and try viewing again.
   8. If the problem persists, update your sound card drivers depending on the user’s sound card vendor.
   9. Finally, if you're still having trouble, please send an Email to cutomersupport@watchinda.tv

The service is available everywhere except India.

Yes, you can! You can connect your PC to TV, by using a simple S-Video cable and an RCA / VGA audio cable. Click on view full screen to watch WatchIndia.TV on a regular TV screen.

How to connect your PC to the television
VGA TV to PC Connection:
You Need:



Making the Connection:
Attach the VGA cable to your computer’s VGA output port (the same one to which you connect your monitor). Connect the other end to your TV.
You need a separate connector for audio. Generally a stereo 1/8” mini-plug to RCA stereo cable will work for this purpose. Connect the mini-plug to the computer audio out jack and the red and white RCA plugs to the corresponding inputs on the TV.
Your PC should automatically configure the display on your TV. If you encounter problems or need more information, consult the manual for your computer’s video card or your computer manufacturer.

S-Video TV to PC Connection:
You Need:



Making the Connection:
If your PC has an S-Video output, connect one end of the S-Video cable to it and the other end to the S-Video input on your TV.
You need a separate connector for audio. Generally a stereo 1/8” mini-plug to RCA stereo cable will work for this purpose. Connect the mini-plug to the computer audio out jack and the red and white RCA plugs to the corresponding inputs on the TV.
Your PC should automatically configure the display on your TV. If you encounter problems or need more information, consult the manual for your computer’s video card or your computer manufacturer.

Composite Video TV to PC Connection:
You Need:



Making the Connection:
A Composite Video cable has three RCA plugs on either end: video, stereo audio left, stereo audio right.
Most computers that have a Composite Video output port do not have the corresponding RCA audio outputs, therefore you may need a separate connector for audio. Generally a stereo 1/8” mini-plug to RCA stereo cable will work for this purpose. Connect the mini-plug to the computer audio out jack and the red and white RCA plugs to the corresponding inputs on the TV.
Your PC should automatically configure the display on your TV. If you encounter problems or need more information, consult the manual for your computer’s video card or your computer manufacturer.

DVI TV to PC Connection:
You Need:



Making the Connection:
Connect the DVI cable to the output port of your PC and the other end to the DVI input on your TV.
You will need a separate connector for audio. Generally a stereo 1/8” mini-plug to RCA stereo cable will work for this purpose. Connect the mini-plug to the computer audio out jack and the red and white RCA plugs to the corresponding inputs on the TV.
Your PC should automatically configure the display on your TV. If you encounter problems or need more information, consult the manual for your computer’s video card or your computer manufacturer.

No, our content is delivered only as a streaming media file and cannot be saved on your computer. However, in the near future, we will open a 'Download Store' for the downloadable content.

To minimize your computer's buffering time please try the following steps on live feed:

• Make sure there are no other tasks running on your computer at the time of viewing, especially peer to peer programs (e.g kazaa, limelight, emule)
• Click on 'Settings' tab and choose the lower connection speed
  
  
  
  
  
  
• If you are using a wireless connection, simply plug the network cable directly to your computer and try viewing the video again.

If you're still having trouble, please send an Email to cutomersupport@watchinda.tv

WatchIndia.tv’s TV guide shows you everything that's on in the next week for all channels. The TV guide can display all the channels you need at the click of a button. You can get to the interactive guide by using the "TV Guide” tab at the top of the page



The guide will open to show you what is on TV right now - use the scrollbars to navigate up and down the channels to see what programs are being broadcast. You can use the horizontal scrollbars to see the rest of the day.
Program information If you see a program that interests you, you can mouse over it and click for more information. A pop up box will give you some more details, such as an episode summary, how long the show is, cast members.



Click "Close" button to close the information box.

WatchIndia.TV's player layout:

• For full screen mode –simply click on "Full screen button"
• Click "Volume buttons" to adjust volume level
• To Scroll Video On demand clips simply click the "scroll buttons"
• Mute audio by clicking on the "Mute" button.

1. Click on the "Video On Demand" button as shown below:
   
   
   
   
2. Click on the desired channel.
3. On the lower half of the screen, a list of programs appears. Click on the program name.
   
   
   
   
4. A list of episodes appears. Click on the episode name to start watching. Enjoy!
   
   
   
   

To change your connection speeds use the following steps:

• Click on "Settings" tab and choose the lower connection speed
  
  
  
  
  
  

• Click onhttp://silverlight.net/GetStarted/
• Click on "Install Silverlight" depends on your Operating System:
  
  
  
• Click Run button:
  
  
  
  
• Click on "Install Now":
  
  
  
  
• Click on "Close" after installation success.
  
  
  
  

• With the WatchIndia Set-Top Box you can finally watch all your favorite channels directly on your TV without a PC. With only 4 simple steps you can connect the device and will be watching our IPTV service within minutes.
• 

• You can find all the instructions in this link to the Set-Top Box manual. This can either download this link or print it for your convenience
• Click here to download WatchIndia.TV Set-Top Box Manual

• The WatchIndia Set-Top Box must be connected to your broadband internet router with a cable. Even if you are currently connecting to the internet via wireless, your router still has ports where you can plug in an Ethernet cable. This way you will be able to use the Set-Top Box with your current router. (The Set-Top Box includes an Ethernet cable, there is no need to purchase one separately.)

• Yes, now you can with the new WatchIndiaTV Set-Top Box. Our Set-Top Box does the work instead of your PC. The Set-Top Box connects between your broadband router and television set to stream WatchIndiaTV straight to your screen.